Terms & Conditions

VIP Movie Tickets

VIP Movie Tickets are not valid during the first 12 days of "selected" new release 2-D films.  All IMAX, RPX, Large Format or 3-D films are “selected” the entire time they are playing in theatres.  A $1.50 Upgrade Fee may be paid at the box office for admission to these "selected" films.  Not valid for Special Events or Private Screenings. In addition, Surcharge Fees apply to all IMAX, RPX, Large Format or 3-D films. **Location Surcharge Fees may also be applied at select theatres. 

Regal Entertainment Group reserves the right to change any Upgrade, Surcharge or Location Surcharge Fee without notice.  

**Location Surcharge Fees

Please call the Theatre direct, at the number below, to obtain the dollar amount of the Location Surcharge Fee.

·         Island Stadium 7, Newport Beach, CA – (949) 718-4382, press 0 
·         LA Live Stadium 14, Los Angeles, CA – (213) 763-6071
·         64th Street and 2nd Ave Stadium, New York, NY – (212) 832-1671
·         East 85th Street Cinema, New York, NY – (212) 249-5488
·         Union Square Stadium 14, New York, NY – (212) 253-6266
·         Battery Park Stadium 11, New York, NY – (212) 945-4370
·         E-Walk Stadium 13 & RPX, New York, NY– (212) 840-7761

*Must be redeemed at box office.

• VIP Movie Tickets carry no expiration date.
• Regal Entertainment Group tickets are redeemable at any Regal Entertainment Group location nationwide (Regal Cinemas, Edwards Theatres or United Artists Theatres).
• Minimum ticket quantities apply; as specified on the product order page.
• The purchaser shall not use the name Regal Entertainment Group, Inc. or its logos without prior written consent from an authorized Regal Entertainment Group corporate representative.
• Tickets can only be resold if approved by an authorized Regal Entertainment Group corporate representative.
• Customers may add a service charge, separately stated, to cover the cost of handling.
• Tickets purchased are for resale to members and employees ONLY and/or for promotional purposes.
• VIP Movie Tickets will not be replaced if lost or stolen and are non-refundable.
• Regal Entertainment Group reserves the right to discontinue this program and agreement at any time.
• The buyer agrees to all terms and conditions.

 Premiere Movie Tickets

Premiere Movie Tickets are unrestricted.  Valid for all movies and showtimes. Not valid for Special Events or Private Screenings Surcharge fees apply to all IMAX, RPX, Large Format or 3-D Films. **Location Surcharge Fees may also be applied at select theatres.

Regal Entertainment Group reserves the right to change any Surcharge or Location Surcharge Fee without notice. 

**Location Surcharge Fees

Please call the Theatre direct, at the number below, to obtain the dollar amount of the Location Surcharge Fee.

·         Island Stadium 7, Newport Beach, CA – (949) 718-4382, press 0 
·         LA Live Stadium 14, Los Angeles, CA – (213) 763-6071
·         64th Street and 2nd Ave Stadium, New York, NY – (212) 832-1671
·         East 85th Street Cinema, New York, NY – (212) 249-5488
·         Union Square Stadium 14, New York, NY – (212) 253-6266
·         Battery Park Stadium 11, New York, NY – (212) 945-4370
·         E-Walk Stadium 13 & RPX, New York, NY– (212) 840-7761

*Must be redeemed at box office.

• Premiere Movie Tickets carry no expiration date.
• Regal Entertainment Group tickets are redeemable at any Regal Entertainment Group location nationwide (Regal Cinemas, Edwards Theatres or United Artists Theatres).
• Minimum ticket quantities apply; as specified on the product order page.
• The purchaser shall not use the name Regal Entertainment Group, Inc. or its logos without prior written consent from an authorized Regal Entertainment Group corporate representative.
• Tickets can only be resold if approved by an authorized Regal Entertainment Group corporate representative.
• Customers may add a service charge, separately stated, to cover the cost of handling.
• Tickets purchased are for resale to members and employees ONLY and/or for promotional purposes.
• Premier Movie Tickets will not be replaced if lost or stolen and are non-refundable.
• Regal Entertainment Group reserves the right to discontinue this program and agreement at any time.
• The buyer agrees to all terms and conditions.

Ultimate Movie Packs

Ultimate tickets are valid for all movies and showtimes.  Not valid for Special Events or Private Screenings. Surcharge fees apply to all IMAX, RPX, Large Format or 3-D Films. **Location Surcharge Fees may also be applied at select theatres.  Regal Entertainment Group reserves the right to change any Surcharge or Location Surcharge Fee without notice. 

**Location Surcharge Fees

Please call the Theatre direct, at the number below, to obtain the dollar amount of the Location Surcharge Fee. 

·         Island Stadium 7, Newport Beach, CA – (949) 718-4382, press 0 
·         LA Live Stadium 14, Los Angeles, CA – (213) 763-6071
·         64th Street and 2nd Ave Stadium, New York, NY – (212) 832-1671
·         East 85th Street Cinema, New York, NY – (212) 249-5488
·         Union Square Stadium 14, New York, NY – (212) 253-6266
·         Battery Park Stadium 11, New York, NY – (212) 945-4370
·         E-Walk Stadium 13 & RPX, New York, NY– (212) 840-7761

*Ultimate tickets must be redeemed at box office.

• Ultimate tickets carry no expiration date.
• Concession only gift cards can only be redeemed for concession purchases.
• Regal Entertainment Group Ultimate Movie Packs are redeemable at any Regal Entertainment Group location nationwide (Regal Cinemas, Edwards Theatres or United Artists Theatres).
• Minimum ticket quantities apply; as specified on the product order page.
• The purchaser shall not use the name Regal Entertainment Group, Inc. or its logos without prior written consent from an authorized Regal Entertainment Group corporate representative.
• Tickets can only be resold if approved by an authorized Regal Entertainment Group corporate representative.
• Customers may add a service charge, separately stated, to cover the cost of handling.
• Tickets purchased are for resale to members and employees ONLY and/or for promotional purposes.
• Ultimate Movie Packs will not be replaced if lost or stolen and are non-refundable.
• Ultimate Movie Pack tickets carry no cash value. No substitutions or exchanges are permitted.
• Regal Entertainment Group reserves the right to discontinue this program and agreement at any time.
• The buyer agrees to all terms and conditions. 

Gift Cards

• Gift Cards are sold in denominations starting from $10 up to $100 and are honored, just like cash, at the box office or concessions.
• Gift Cards are welcome to be redeemed for advance ticket purchases - at the Theatre Box Office.
• Concession only gift cards can only be redeemed for concession purchases.
• Gift Cards cannot be redeemed online at REGmovies.com, CorporateBoxOffice.com or Fandango.com.
• Gift Cards cannot be redeemed for cash unless required by law.
• If the gift card is lost, stolen, damaged or destroyed, the value of this card will not be honored or replaced without proof of purchase and proper identification.
• Gift Cards carry no expiration date or dormancy fees.
• Value of Gift Cards cannot be applied toward the purchase of our Super Saver tickets (VIP, Premiere or Ultimate Movie Packs)
• Regal Entertainment Group Gift Cards are redeemable at any Regal Entertainment Group location nationwide (Regal Cinemas, Edwards Theatres or United Artists Theatres).
• Click here for a list of participating REG theatres.

eGift Cards

• eCards are sold in denominations starting from $10 up to $100 and are honored, just like cash, at the box office or concessions.
• eCards are welcome to be redeemed for advance ticket purchases - at the Theatre Box Office.
• eCards cannot be redeemed online at REGmovies.com, CorporateBoxOffice.com or Fandango.com.
• eCards cannot be redeemed for cash unless required by law.
• If the eCard is lost, stolen, damaged or destroyed, the value of this card will not be honored or replaced without proof of purchase and proper identification.  You will need to contact CashStar Customer Support directly via email at: RegalEntertainmentGroupGiftCardSupport@cashstar.com or by phone at 1-888-244-1285 from 8:00 AM to 11:00 PM EST, 7 days a week, 365 days a year.
• eCards carry no expiration date or dormancy fees.
• Value of eCards cannot be applied toward the purchase of our Super Saver tickets (VIP, Premiere or Ultimate Movie Packs)
• Regal Entertainment Group eCards are redeemable at any Regal Entertainment Group location nationwide (Regal Cinemas, Edwards Theatres or United Artists Theatres).
• Click here for a list of participating REG theatres.

Profanity Policy

All internet services available on all Regal Entertainment Group’s online community web pages and those of its affiliates available thereby, including but not limited to theatre ticket sales, Regal Crown Club, and the personalization of Premiere Movie Tickets, VIP Movie Tickets, Ultimate Movie Packs, Gift Cards and any other sale items or services available herein are a courtesy service extended to patrons of Regal Entertainment Group at its sole discretion. The submission of a personalized order containing any information or materials deemed improper by Regal Entertainment Group will be rejected.  For example, but not limited thereto, submission of obscene, abusive, defamatory, profane or threatening language of any kind will constitute a violation of the policies governing the use of this service and be rejected.  Regal Entertainment Group reserves the right, in its sole discretion, to refuse to process any order it deems violates these policies or any applicable laws or regulations.  Regal Entertainment Group is not responsible for screening communications in advance, and may not actively monitor the use of this site. For this reason, it is essential site users comply with the policies of Regal Entertainment Group and report any abuses or misuse of this site’s services to Regal Entertainment Group.