Frequently Asked Questions

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Please don't hesitate to contact us if you don't find your answer.

Discount Movie Tickets (Premiere, VIP, and Ultimate Movie Pack)

Surcharges

Refunds and Exchanges

Purchasing Bulk Ticket Products

Shipping

Personalized Messaging – Premiere Movie Tickets, Ultimate Movie Packs & Gift Card Carriers

Gift Cards and eGift Cards (eCards)

Theatre Locations and Showtimes

Regal Crown Club

Donation Request

  • How do I request a donation of tickets or gift cards?
    Our company established the Regal Foundation in 2003 as a non-profit charitable organization to coordinate support for numerous national and local philanthropic groups. The Regal Foundation supports the communities in which Regal operates by partnering with selected charities. Across the United States, Regal Entertainment Group gives back to the communities that our theatres serve. We concentrate our support with selected organizations in order to make the greatest impact. Regal Entertainment Group and The Regal Foundation are extremely proud of the successful relationships we have built with our charitable partners. The Regal Foundation has committed our budget and resources with existing partners. As a result, we are not approving any new grant requests and additional requests for movie passes will be declined. For more about the Regal Foundation, visit our Community Affairs page on regmovies.com.