Terms & Conditions

The Following Terms and Conditions Apply to all Movie Tickets, Gift Cards and eGift Cards

MOVIE TICKETS (VIP, Premiere and Ultimate Movie Pack)

  • Tickets do not expire.
  • Tickets are valid for any show time, any day of the week.
  • Surcharges apply to all IMAX®, RPX®, Premium Large Format, 3D, ScreenX® and 4DX® films. Luxury upcharges may apply at theatres featuring upgraded amenities and select top tier locations (see Location Surcharge below). Regal reserves the right to change or add surcharges without notice.
  • Tickets are not valid to Private screenings or special events, such as marathons, double features, fan screenings, MET Opera, Fathom Events, some foreign language films, sporting events, and concerts.
  • Tickets can only be redeemed at the theatre, kiosk, via the Regal mobile App, or on Regal’s website. They cannot be redeemed at Fandango.com or other third-party websites.
  • Tickets will not be replaced if lost or stolen. They are non-refundable.
  • Tickets are not for promotional purposes or for resale to members/employees unless approved by a Regal CineMedia representative.
  • Tickets carry no cash value. No substitutions or exchanges are permitted.
  • Regal reserves the right to discontinue this program and agreement at any time.
  • Purchaser/ticket holder agrees to all terms and conditions.
  • View participating Regal theatre locations.
  • VIP Movie Tickets (discontinued 2018, but still accepted) are not valid for the first 12 days of selected new release films; however, an upgrade fee may be paid for admission to these studio restricted films.

A Location Surcharge at the theatres listed below will be charged at the box office upon redemption of the discount ticket. Please contact the theatre directly to obtain the amount of the surcharge:

  • Atlantic Station 18, Atlanta, GA - (404) 347-9894
  • Augusta Exchange 20, Augusta, GA - (706) 667-9713
  • Battery Park 11, New York, NY - (212) 945-4370
  • Boulder Station 11, Las Vegas, NV - (702) 641-7505
  • Citrus Park 20, Tampa, FL - (813) 920-9471
  • Essex Crossing, New York, NY - (212) 475-3810
  • E-Walk 13, New York, NY - (212) 840-7761
  • Grand Parkway 22, Richmond, TX - (281) 239-4200
  • Hacienda 20, Dublin, CA – (925) 560-0900
  • Hollywood 27, Nashville, TN - (615) 463-7705
  • Irvine Spectrum 20, Irvine, CA - (949) 450-4920
  • Kapolei Commons 12, Kapolei, HI - (808) 674-2325
  • Midwest City Warren, Midwest City, OK – (405) 610-5252
  • Mission Marketplace, Oceanside, CA - (760) 643-2370
  • South Beach 18, Miami Beach, FL - (305) 673-6766
  • SouthGlenn 14, Centennial, CO – (720) 931-6006
  • Summerlin Luxury 5, Las Vegas, NV - (702) 641-9005
  • Texas Station 18, North Las Vegas, NV - (702) 631-2206
  • Union Square 17, New York, NY - (212) 253-6266
  • Warren Broken Arrow, Broken Arrow, OK – (918) 893-3545
  • Warren East 20, Wichita, KS – (316) 612-0469
  • Warren Moore 17, Moore, OK – (405) 735-9676
  • Yorba Linda, Yorba Linda, CA - (714) 701-9314

Regal reserves the right to change or add surcharges without notice.


Gift Cards & e-Gift Cards are redeemable at any participating Regal location nationwide and honored just like cash for tickets and concessions.

  • Gift Cards & e-Gift Cards cannot be redeemed for cash unless required by law.
  • Gift Cards & e-Gift Cards carry no expiration date or dormancy fees.
  • Value of Gift Cards & e-Gift Cards cannot be applied toward the purchase of any Premiere Movie Tickets, Ultimate Movie Packs, or other gift cards.
  • Not valid for Special Events, Private Screenings, or Group Sales ticket purchases.
  • Concessions Gift Cards & e-Gift Cards are valid for concession purchases only.
  • Protect Gift Cards & e-Gift Cards as cash. If Gift Cards or e-Gift Cards are lost, stolen, damaged, or destroyed, proof of purchase and proper identification will be required to obtain a replacement card. The replacement value will be the value of the card at the time the card is reported as lost or stolen. A small processing fee will be applied to replace gift or eGift cards.
  • The purchaser shall not use the name Regal Entertainment Group, Regal Cinemas, Regal, United Artists Theatres, Edwards Theatres, or their logos without prior written permission.
  • Gift Cards & e-Gift Cards cannot be reloaded.
  • From time to time, Regal or its affiliates may offer special promotional Gift Cards & e-Gift Cards as a bonus or reward. Terms applicable to such promotional Gift Cards & e-Gift Cards will be specified on the cards and may differ from the terms set forth above.
  • The purchaser and or Gift Cards & e-Gift Cards holder agrees to all terms and conditions.
  • Any assistance with eGift cards should be directed to Buyatab Customer Support directly via email at: [email protected] or by phone at 1-833-700-2157.